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Can the lenses be returned?

If a customer orders a supply of lenses, but his/her prescription changes, he/she may return the unused lenses, as long as they are sealed in their original packaging. Once Gayatri Opticals verifies the new prescription, the lenses are replaced with the new prescription and resent to the customer.

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Explain your no nonsense guarantee.

For 30 days following the date of purchase we will take back any unopened boxes or vials of clear contacts for any reason with the exception of custom lenses which are not returnable unless defective. We will replace all defective contacts, clear or colored, for 30 days from date of purchase. Due to health and saftey reasons we cannot accept returns of opened boxes or vials unless defective or contacts that are not in resellable condition or have been otherwise marked or written on. All purchases of color or custom contacts are final unless they are defective. All returns are subject to a 15% restocking charge. This restocking charge does not apply to defective or incorrectly ordered contacts that are reordered. A return authorization number is required before returning any product. All returns sent without a return authorization number will be refused. The original or a copy of your packing slip must accompany your return. We are not responsable for returns sent to any other address. Shipping charges are nonrefundable and returns should be insured.

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Are the contacts the same quality as purchased from my eye care provider?

Yes, Gayatri Opticals customers receive the exact same contact lenses as they do from their eye care provider, including all of the major brands like Acuvue, Optima, Focus and Biomedics, as well as hard-to-find specialty lenses such as toric, colored, multifocal and disposable lenses.

Is there a membership fee for joining Gayatri opticals?

Gayatri Opticals does not charge membership fees, and never will. Instead, Gayatri Opticals formula for success combines tremendous selection, reasonable and affordable pricing and great customer service. As a result, more than 75% of those who order from Gayatri Opticals return to Gayatri Opticals when it is time to reorder their lenses.

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Do you ship to countries outside the India?

YES! We are pleased to announce we now accept orders shipping outside the India. Before you  proceed to our order page,please contact us on +91 98240 54764 or mail us at ashokgodia@gmail.com   After satisfaction your answer, you can sign in, input your mailing address and ship to country and your contacts will be delivered directly to your door.

What's the difference between rigid gas permeable (RGP) lenses and soft lenses?

RGPs are smaller and made out of a harder, less pliable material than soft lenses which makes them less comfortable initially. RGPs correct astigmatism whereas soft spherical lenses do not.

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What do our customers say about us?

P.V.Thanks for getting my order to me so quickly, I received it next day. I am very pleased with my lenses and your company!

B.D. Thank you, we rec'd the order today. This was really easy. I am glad I finally tried it. I will definitely recommend you to others.

N.F. I received the contact lenses in good condition and as requested, just like the ones that I got from my doctor here. The price was 1/2 his price even with the shipping, many thanks. I am very satisfied with your service I WILL order again from you and that's a promise.

M.E. Thanks for the prompt attention. It's a great convenience to be able to get my contacts online!

R.V. Thank you so very much for your prompt service.

J.D I want to thank you for having a Customer Service Rep return my call so quickly. He was extremely helpful and kind. Since I have never ordered contacts over the internet, this gentleman made me feel secure in placing my order with your company.

V.P. Got the lenses, they're great! When I get back from vacation I'll order others. Thanks for the great service.

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Can I swim with my contact lenses in?

It is best if you don't because there are bacteria in the water that can adhere to your lenses and cause infections. If you do swim in your lenses, you should wear goggles over them and you should disinfect them immediately afterwards

Can I talk to someone if I have a problem?

Gayatri Opticals is available by phone 7 days a week:

What kind of savings can a customer expect by using Gayatri Opticals?

On average, Gayatri Opticals customers save from 20% to 50% on their replacement contact lens orders depending on the brand of contact lens they wear.

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Do I need a prescription to order contacts?

Yes. In most cases your prescription is good for one year. If your prescription is valid you may order up to a years supply of contacts. If your prescription is about to expire and you are experiencing NO problems whatsoever ordering a years supply of lenses prior to prescription expiration is a good way to avoid an office visit. You may also order using the prescription information on either the contact box or the individual contact lens package. This info together with the manufacturer (ie. Ciba) and product name (ie. Focus) is all you will need to complete your order.

May I order my contacts by email or phone?

Certainly! To order contacts by email or phone we need the following information: prescription, name, address, phone number, quantity, credit card number, expiration date, doctor's name and phone number and how you would like your order shipped. We will email you as soon as your order is placed and you will automatically receive another email as soon as your order is shipped. If you feel more comfortable calling us with your credit card number please do so.

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How to purchase contact lenses through Gayatri opticals?

Gayatri Opticals offers contact lens wearers a simple, convenient option to obtain replacement contacts. Wearers can order via the phone, mail or web. The easiest methods are  the company's easy-to-remember Web site www.Gayatriopticals.com and provide valid prescription information.
We are available seven days a week to assist with ordering, takes the prescription information and attempts to verify its accuracy with the customer's eye care practitioner. Once the information is confirmed, we fills the order and the lenses are shipped by  mail or overnight delivery directly to the customer's door. In fact, Gayatri Opticals maintains the largest inventory of contact lenses.

Can I order a few pairs of contacts at a time to have them available in case I lose or damage one?

Yes, you'll most likely experience loss of or damage to a contact from time to time. It's always a good idea to have a backup set of contacts, especially true if you're going on vacation. Unopened contacts will keep for a set period of time and have an expiration date on the box or vial past which they shouldn't be used. Unlike other companies, including some of the big ones, all our lenses are good for two years or longer. Ordering more than one or two lenses will also save money on postage by not having to reorder as frequently.

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Why order from Gayatri opticals?

What savings can one expect by using Gayatri opticals?

How can Gayatri opticals offer savings compared to most eye care providers?

What is the benefit of ordering online?

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Direct delivery to your door, lower prices and faster service.
Gayatri Opticals sells more contact lenses than 2,500 retail optical stores - but we only have one location. With the largest inventory of contact lenses, we are able to stock most of the parameters that customers order - with very few exceptions.

Most contact lenses aren't custom made anymore. Daily wear and disposable contact lenses are made by automated equipment in very large quantities on heavily automated production lines. As a medical device, they must be nearly identical every time - no matter where they are sold.

You will receive the exact same contact lenses from Gayatri Opticals as you have been getting from your eye care provider's store - the only difference is the delivery to your door (and the lower price).

If you are already going to a large national optical chain, or a really competitive optical store, you may find that you only save huge rs by ordering from Gayatri Opticals. Don't forget to include the time you saved by not making another trip to the store.

Gayatri Opticals will also keep your prescription, address, and billing information on file. If you move, or if you are traveling and need more contact lenses, Gayatri Opticals can have replacements to you as soon as possible.

Gayatri Opticals sells more contacts than the next five largest direct competitors combined. There is a reason. We keep things simple and we deliver on our promises. We don't charge membership fees and we don't use gimmicks to attract new customers.

It's pretty simple high volume, low overhead, and focus on contact lenses.

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High Volume:

The average eye care provider's retail store usually sees only a few contact lens wearers every day. The typical store usually has to save up orders for a few days or even a couple of weeks in order to get any quantity discounts from distributors or manufacturers.

Low overhead:

It would take more than 2,000 retail optical locations to sell as many contacts as Gayatri Opticals Rent isn't cheap and someone has to pay for it. Until now, that someone was the customer.

Gayatri Opticals offers consistently low prices, quantity discounts, and the best possible level of service whether you are ordering online.

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Do I need a prescription to order contacts?

Yes. In most cases your prescription is good for one year. If your prescription is valid you may order up to a years supply of contacts. If your prescription is about to expire and you are experiencing NO problems whatsoever ordering a years supply of lenses prior to prescription expiration is a good way to avoid an office visit. You may also order using the prescription information on either the contact box or the individual contact lens package. This info together with the manufacturer (ie. Ciba) and product name (ie. Focus) is all you will need to complete your order.

Does a customer need his/her prescription to place an order?

Yes. Gayatri Opticals requires a valid prescription for every customer's order. Customers can obtain a copy from their eye care provider and forward it to
Gayatri Opticals or they can simply give Gayatri Opticals their prescription information. After the customer provides Gayatri Opticals with the prescription information, Gayatri Opticals will then attempt to contact the eye care provider to verify that the prescription is accurate and has not expired.

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How does a customer know if his/her prescription is still valid?

Most prescriptions are valid for one year or two years depending on the state one lives in. Gayatri Opticals is an advocate of proper eye health and encourages its customers to receive regular eye examinations. If a customer's prescription is expiring or has already expired, a customer service agent will remind the customer to visit his/her eye care provider for an exam and to receive a new or updated prescription.

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Is my Eye Doctor required to give me a copy of my contact lens prescription?

ALL Eye Doctors EVERYWHERE in the entire U.S. are now REQUIRED by federal law to give you a copy of your contact lens prescription without any additional charge and without your even asking!

Ask whomever you go to for your contact fitting BEFORE making an appointment if they will provide you with trial lenses for your fitting (which they get free) and provide you with a copy of your prescription so you may get your lenses from whomever you wish, hopefully here, without forcing you to buy your contacts from them. Ask specifically for Ciba or Bausch & Lomb or whichever lenses you want. Only these  companies allow their entire line of lenses to be sold on-line. Johnson & Johnson's Acuvues are withheld from Internet companies in order try to force you to buy them from your doctor. Of course the doctors know these lenses are hard to obtain and J&J makes certain the doctors know as it is these particular lenses MAJOR selling point. In reality J&J's lenses are no different from lenses available from the other manufacturers; no better and, according to our customers, the torics are worse (too much movement). It's your money, don't be intimidated. The doctor is there to help, if the first one won't there are many others who will.

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My perscription says OD and OS, which is my right contact and which is my left contact?

OD is the right contact and OS is the left contact. Although from the manufacturers point of view there is no "left" and "right" contact, a contact is made to a particular prescription and can be used in either eye, as long as you order contacts for both eyes it doesn't matter which prescription you put in OD or OS, your contacts will still fit. If your contacts do not have an OD or OS designation on your prescription your right contact is usually the one listed first.

Is a contact lens prescription different than a glasses prescription?

Yes. When you order contact lenses, you must have a current contact lens prescription which specifies the power of the lenses, the size of the lens, the type and brand of lens. See also How to Read a Contact Lens Prescription.

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Do I still need a prescription if I just want contacts to change my eye color?

Yes, you still need to be fitted for the lenses even if you don't need vision correction. This is because contact lenses are medical devices and wearing them can affect the health of

May I order colored contacts without a prescription?

No, everyone's eyes are a different size and shape so you have to get the proper lens for your eyes. Colored contacts also need to be matched to your eye, skin and hair color, if you don't try the lens first you won't be sure how it'll look; better to get it right then to have lenses you can't use but if you don’t have number, you can go for plano number(without numbered) colour contact lenses.

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Why is it necessary for contact lens wearers to have regular eye exams even if their prescription hasn't changed?

Regular eye exams are important not only to check your prescription but also to evaluate the health of your eyes. This is especially important for contact lens wearers because the contacts could be causing damage to your eyes without necessarily causing any obvious symptoms..

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I wear contact lenses and in order for me to read, I have to wear reading glasses over them. Are there any other alternatives whereby I don't have to wear glasses at all?

Yes, the most common option is called monovision where one eye is corrected for viewing distant objects and the other eye is corrected for reading and close work. Monovision is a good solution for some people, but not everbody can successfully adapt to the arrangement. Another alternative is bifocal contact lenses. However, these are typically very expensive. Recently, however, Johnson and Johnson have released the Acuvue Bifocal which is a two-week disposable lens and is more reasonably priced.

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If my 2 week disposable lenses are still comfortable and in good condition beyond 2 weeks, can I continue to wear the same pair?

In order to maintain optimal eye health and comfort, it is important to adhere to the wearing schedule prescribed by your doctor. The main advantage of wearing disposable lenses is that you are putting a fresh new pair of lenses in your eyes every 2 weeks. Also, the convenient cleaning regimen of a disposable lens is only adequate for a 2 week wearing schedule.

If I only wear my 2 week disposable contacts part time, do I still have to replace them every 2 weeks?
 

No, the 2 weeks refers to the actual amount of wearing time so they can last longer than 2 weeks if you are not wearing them full time.

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I am contemplating using contact lenses for the first time. Can I use the new 30 day lenses (24 hrs per day for 30 days) and do you carry them?

Only your doctor can tell you what you can wear, however unless you have a medical condition which prevents you for wearing them they should work fine. The B&L Purevision and the Ciba Focus Night and Day lenses are the only lenses approved for 30 day continuous wear. We carry both.

What are Toric lenses and how do I order them?

Toric lenses are for people with an astigmatic eye or eyes. To order online first find the manufacturer and select it, scroll down until you find the product and select it. You'll see drop down menus for each parameter. First select the BC (ex. 8.5), next select the power or SPH (ex. -2.50), diameter will almost always fill itself in, next select the *cylinder or CYL (ex. -1.25 select 125), then select the axis or AX (ex. 90). Lastly select a quantity, select 1 either for one lens or one box of six lenses (a 6 pack) depending upon how they come. Proceed to checkout and fill in the required info, choose shipping and checkout. *When you order online the cylinders on the site are in positive whole numbers, if on your prescription the cylinder reads -1.25 please select 125 from the drop down menu for your cylinder. If you have any questions or problems please contact us on +91 98240 54764 or mail us at ashokgodia@gmail.com.

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Can I wear soft contact lenses if I have astigmatism?

Yes, you can wear a special type of soft contact lens called a toric lens which will correct your astigmatism. However, these lenses are typically more expensive and there are fewer types and colors available than there are with regular (spherical) lenses. Recently, Wesley-Jessen introduced a 2-week disposable toric lens, the Freshlook Toric. Several manufacturers including Ciba (Focus)  produce 1-3 month frequent replacement toric lenses.

What is an astigmatism?

A visual defect in which the unequal curvature of one or more refractive surfaces of the eye, usually the cornea, which prevents light rays from focusing clearly at one point on the retina, resulting in blurred vision. Contacts to correct for astigmatism are called "Toric" lenses.

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Are colored contacts made for people who need bifocals or for people with astigmatism?

No, at present bifocals are not made in colors and Yes, they do make colored contacts for people with astigmatism, they're called toric lenses. Ciba makes Freshlook Colorblends Toric disposable lenses in boxes of six.

Do you give free samples of colored or clear contact lenses?

We do not offer samples.

May I order colored contacts without a prescription?

yes, Colored contacts also need to be matched to your eye, skin and hair color, if you don't try the lens first you won't be sure how it'll look; you can go for plano number(without numbered) colour contact lenses.

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